Your Privacy, Our Commitment

Welcome to ek77. This Privacy Policy explains how ek77 (referred to as "we", "us", or "our") collects, uses, discloses, and safeguards information about you when you visit and use our online casino and sports betting platform at ek77.vin. Please read this policy carefully before using our services.

By accessing or registering an account with ek77, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

ek77 is committed to responsible data handling in accordance with fair information practices applicable in Bangladesh. We operate transparently and ensure that your personal data is never misused or shared beyond the purposes described in this document.

To provide a safe, compliant, and personalised betting and casino experience, ek77 collects the following categories of information when you register or use our platform:

• Personal identification data: full name, date of birth, nationality, and a government-issued ID for age and identity verification (KYC).
• Contact information: email address, phone number, and residential address (city/district, for example Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or Barisal).
• Account credentials: username and encrypted password. Passwords are never stored in plain text under any circumstances.
• Financial and transaction records: deposit and withdrawal amounts, payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and transaction timestamps.
• Technical usage data: IP address, device type, browser version, operating system, session duration, pages visited, and clickstream data collected automatically when you use our platform.

All information submitted during account registration is used exclusively for the purposes stated in this Privacy Policy. Providing false information is a violation of our Terms & Conditions and may result in account suspension.

ek77 processes all financial transactions through trusted and established payment gateways. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment credentials are handled directly by those respective payment providers. ek77 does not store full card numbers or mobile banking PINs on its servers.

We retain transactional records (amounts, dates, methods, and account reference numbers) as required for internal auditing, fraud prevention, and financial reporting. These records are stored in encrypted form and are accessible only to authorised personnel within ek77's operations team.

ek77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files placed on your device when you visit ek77.vin. We use three primary types of cookies:

• Essential cookies: required for basic platform functionality such as keeping you logged in, remembering game session states, and maintaining your basket during deposit flows.
• Analytics cookies: help us understand how players navigate ek77, which pages are most visited, and where usability improvements can be made. Data from these cookies is aggregated and anonymised.
• Preference cookies: store your platform preferences such as language selection, game filter settings, and notification preferences so you do not need to reconfigure them every session.

You may disable cookies through your browser settings at any time. Note that disabling essential cookies may impact core platform functionality, including your ability to log in and process transactions.

ek77 retains your personal data for as long as your account remains active or as long as is necessary to fulfil the purposes outlined in this Privacy Policy. If you request account closure, your personal data will be anonymised or deleted within a reasonable period, except where retention is required by legal, financial reporting, or fraud prevention obligations.

Financial transaction records are retained for a minimum period required under applicable financial regulations to support auditing and anti-money laundering compliance. During this period, your account data may be archived but will not be used for marketing or operational purposes.

ek77 respects your right to control how your personal data is used. As a registered player on our platform, you are entitled to exercise the following rights by contacting us at [email protected]:

• Right of access: you may request a copy of all personal data ek77 holds about you.
• Right to rectification: if any data we hold is inaccurate or incomplete, you have the right to request a correction.
• Right to erasure: you may request deletion of your personal data, subject to any legal or regulatory retention requirements that override this right.
• Right to restrict processing: in certain circumstances, you may ask us to temporarily suspend the processing of your personal data while a dispute or review is pending.
• Right to object to marketing: you may opt out of receiving promotional communications from ek77 at any time, without affecting your ability to use the platform.

We aim to respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you accordingly. There is no charge for exercising any of these rights.

ek77 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. Age verification (KYC) is a mandatory step in our registration process for all players in Bangladesh.

If we become aware that personal data has been collected from a person under the age of 21, we will promptly delete that account and all associated data. Parents or guardians who believe their child may have registered with ek77 are urged to contact us immediately at [email protected] so we can take swift action.

ek77 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active players via email or an in-platform notification.

Your continued use of ek77 after any policy update constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version of this policy will always be available at ek77.vin/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ek77 handles your personal data, our support team is available 24/7 and is ready to assist players across Bangladesh, whether you are in Dhaka, Chittagong, Sylhet, Cox's Bazar, Rangpur, or anywhere else in the country.

Please allow up to 48 hours for a response to privacy-related enquiries. For urgent account security issues, contact us immediately using the email address below.

Email: [email protected]